Shipping/Returns

Shipping Rates

Canada

Between BGO Locations 

Free Shipping


All Orders Over $99

Free Shipping

CDs, DVDs, Blu-rays, Games

$3.99 for one item (larger/heavier items and multiple item orders will have a flat rate shipping cost of up to $14.99 in Ontario and $19.99-24.99 in other provinces)

LPs & Accessories (including clothing, toys, etc.)

$14.99 flat-rate ($19.99 flat-rate outside of Ontario)

Turntables & Collectibles

$19.99 flat-rate shipping per order

United States (excluding Alaska & Hawaii)

$19.99 flat-rate

 

Shipping Times

All items require up to 3-5 days for processing, and will then ship through Canada Post with a delivery time of 7-10 business days within Canada and 7-21 days to the United States.

 

Returns

Unopened or defective product may be returned within 30 days to any Beat Goes On location for a full refund with physical receipt.  Returns can be sent to:

The Beat Goes On - 341 Weber St N (Lower Level), Waterloo, ON N2J 3H8

Or contact us to return your order with a pre-paid shipping label.

If you need additional assistance, please call 1-877-307-1411.